The downside of empathy Oct 08, 2020

Bob comes into your office looking flustered. He spends 25 minutes ranting about an exchange he had with a supplier. The supplier was rude, aggressive, disrespectful of the company and performance. He’s not coming back but is going to make sure everyone else hears his grievance. Bob leaves...

Continue Reading...
Empathy – the secret power behind Management 3.0 and how you can build it Oct 01, 2020

So, in this week’s episode I want to share with you a hidden super power that you probably already have and ways to strengthen it!

 
First, a bit of background. A few years ago Jurgen Appelo’s published Management 3.0 heralding a new era of management. It was so exciting...
Continue Reading...
Five Steps to conquering your emotions Sep 25, 2020

Every emotion you experience is a direct response to a thought, not to the world around you – Michael Neill

 
Yesterday, I was in pain. A gum infection had swollen my whole jaw and I hadn’t slept. To make matters worst, I’ve restarted a 16:8 fast and couldn’t eat...
Continue Reading...
1 2 3 4 5 6