We all know that often it's not WHAT you say but HOW you say it that makes all the difference. How many of us need reminding of the communication science to make sure we're getting across our message and signalling that we're interested in other people's views?
Minimum Viable bureaucracy.
Every office has a melting pot of personalities - the restless, the avoider, the victim. How you
Anxiety or Excitement.
The world is shifting.
You cannot manage change with certainty. Outcomes can be divergent and unpredictable. Things rarely run as you intended, and you can never really predict what the result will be when you start.